Frequently Asked Questions (FAQs)
+How much time it takes to get the appointment with the doctor?

The appointment is given based on doctor's availability but usually appointments are available within 1-2 days.

+Which doctors are available for online consultation?

All doctors are available for online consultations subject to their availability. In case of non-availability of a specific expert, we will direct your query to another subject matter expert.

+Which device / portal do I need for an online consultation?

The online consulting can be done using a laptop, desktop, mobile phone or tablet. You can do online consulting using our portal (no other service is required).

+Is there a limit on the questions for online consultation?

Yes, it is strongly advised to limit your queries only to a specific problem. If multiple queries are asked related to a specific problem, we advise you to prioritise your questions to cover your key concerns.

+Can I send an emergency consulting request on phone or email?

Yes, you can. However, if it is a serious or life threatening medical condition, it is strongly advised to get immediate local medical help.

+How do I pay for this service?

Payment can be made before the consultation using netbanking. (debit card or credit card facility will be launched soon)

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